Finding the right balance with GBP optimization

Greg Gifford, COO at Search Lab, discusses the importance of Google Business Profile (GBP) optimization for local SEO. He explains that local SEO involves relevance, prominence, and proximity, unlike traditional SEO which focuses solely on relevance and prominence. Gifford emphasizes the significance of filling out all GBP fields accurately, especially the primary category and hours of operation. He advises against using unrelated categories and highlights the impact of reviews, noting that businesses should actively ask for positive reviews. Gifford also addresses the challenges of managing multiple locations and the importance of staying compliant with Google's policies and FTC regulations to avoid suspensions.
About the speaker

Greg Gifford

SearchLab

 - SearchLab

Greg is the expert from SearchLab

Show Notes

  • 01:37
    Key Elements of Google Business Profile (GBP)
    Advises filling out every bit of information in the GBP to provide comprehensive details about the business.
  • 10:40
    The Role of Reviews in Local SEO
    Highlights the growing importance of reviews in Google's local algorithm, noting that businesses often treat reputation management separately from SEO.
  • 21:32
    Navigating Suspensions and Compliance
    Advises businesses to stay informed about changes in Google's policies and FTC regulations to avoid legal and reputational risks.

Quotes

  • “With traditional SEO, if I look for Something and a site ranks number one, that site ranks number one everywhere regardless of where you are. But with local, Google's gonna constrain those search results to your immediate physical geographic area around where you are as a user when you search.” - Greg Gifford

  • “With traditional SEO, you're trying to do everything you can to your website to let Google know all that it can know about you and know what you do and when you sell and where you sell. With local, you have that Google business profile which is a direct interface into Google's knowledge graph to say, here is information about my business. You'd be crazy not to utilize that.” - Greg Gifford

  • “It's kind of frustrating being in local SEO because most businesses out there tend to treat reputation management as a completely separate vendor and a separate service from SEO. It's very rare that reputation management and review management is included with SEO and it should be if you're a local business.” - Greg Gifford

  • “If all of your reviews start to have the same language, it's a super simple pattern to detect and it's likely you're gonna either get reviews taken away or you're gonna get slapped on the wrist and get suspended. So don't do silly things, and remember at all times, Google is pattern detection.” - Greg Gifford

  • “Google has gotten very suspension-happy this year. They're really trying hard to fight all of the spammers and cheaters out.” - Greg Gifford

About the speaker

Greg Gifford

SearchLab

 - SearchLab

Greg is the expert from SearchLab

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